Once you have raised an inquiry one of our technical project engineers with be in contact to go through all of the details big and small to grasp the scope of the project going forward. If the project requires our engineers will be happy to come to the site, to ensure no stone is left unturned.

As soon as our engineers have enough information about the project they will start to design and develop a concept, taking all factors into account and ensuring that they meet all of your requirements. As this process progresses you will have regular contact and updates keeping you informed of changes and timescales. When the concept is complete you will be offered an online design review with the engineer where you can go through all the details of the concept to tweak and change the design until all parties are happy.

Upon acceptance of the concept a prototype will be manufactured, again you will be in close contact with the engineer to keep you updated of progress and lead times. When the prototype is fully manufactured, we will invite you to our manufacturing facility in Staffordshire for a site acceptance test. This process is to highlight any potential issues prior to delivery to ensure the implementation process runs as smoothly as possible.

When the prototype has been delivered the engineer will once again visit your site for the factory acceptance test to trial the solution in real-life conditions. This test could highlight issues such as ground conditions, process inefficiencies, or just general tweaks to perfect the product for the intended use. If any issues are found during the factory test Lowe UK will carry out the required changes and repeat the process until all parties are satisfied with the outcome.